Terms of service

Last Updated: September 2026

Welcome to MAËRU. By accessing our website or purchasing our products, you agree to these Terms of Service and our Privacy Policy.

1. Orders

All orders are subject to product availability and confirmation by MAËRU. We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, pricing errors, or product unavailability.

Please review your order carefully before completing your purchase. Once an order has been processed, cancellation may not be possible.

2. Products

We make reasonable efforts to ensure that product descriptions, images, ingredients, and other information on our website are accurate. Product appearance may vary slightly depending on your device or screen.

Skincare results may vary between individuals. Our products are intended for cosmetic use and are not intended to diagnose, treat, or cure medical conditions.

Please read the product instructions, ingredients, and precautions before use. If you have known allergies or sensitivities, please review the ingredients carefully before purchasing or using our products.

3. Prices & Payment

All prices are displayed in UAE Dirhams unless otherwise stated. Prices and promotions may change without notice, but such changes will not affect orders that have already been confirmed.

You agree to provide accurate billing, payment, shipping, and contact information when placing an order.

4. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, weather, customs, or circumstances beyond our reasonable control.

Applicable shipping fees will be displayed at checkout. For information regarding returns, refunds, or exchanges, please refer to our Refund & Return Policy.

5. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy, available on our website.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable UAE law.

6. Intellectual Property

All content on the MAËRU website, including our name, logo, designs, images, text, product names, and branding, belongs to MAËRU or its licensors and may not be copied, reproduced, modified, or used commercially without our prior written permission.

7. Website Use

You agree to use our website lawfully and not to interfere with its operation, attempt unauthorized access, misuse our content, or engage in fraudulent, abusive, or harmful activity.

8. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

9. Changes to These Terms

MAËRU may update these Terms from time to time. The latest version will be published on this page, and your continued use of our website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

10. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates. Any dispute will be subject to the jurisdiction of the competent courts in the UAE, subject to applicable consumer protection laws.